Privacy Policy
Effective Date: June 12, 2026
Welcome to Neo VPN. We are committed to protecting your privacy and ensuring your online security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our Neo VPN application ("the App").
1. Strict No-Logs Policy
We believe in true privacy. Neo VPN operates under a strict No-Logs Policy. This means we do NOT track, collect, or store any of your online activities, including:
- Browsing history
- Connection timestamps
- IP addresses assigned to you by our servers
- DNS queries
- Data content or web traffic
2. Information We Do Collect
To provide and maintain our services effectively, we may collect minimal non-personally identifiable information:
- Device Information: Device model, OS version, and app version (for troubleshooting and crash reporting).
- Bandwidth Usage: Total data consumed per session to manage network load and enforce free tier limitations.
- Crash Reports: Anonymous crash logs to help us improve app stability.
3. Third-Party Services
Our App utilizes third-party services that may collect information used to identify you. These third parties have their own Privacy Policies:
- Google AdMob: We use Google AdMob to provide ads in the free version. AdMob may use device identifiers and cookies to serve personalized ads.
- Firebase Cloud Messaging: We use Firebase to deliver push notifications. Firebase may collect device tokens to ensure messages are routed correctly.
- UnifiedSDK (Hydra): Provides the underlying VPN infrastructure and handles the encryption tunnel securely.
4. Data Security
We use industry-standard encryption protocols to protect your data in transit. All VPN traffic is encrypted to ensure your online activities remain secure, especially on public Wi-Fi networks.
5. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at janashebawb@gmail.com